Business Name: Claire Tetteroo
Website: clairetetteroo.com
Address: Calle Baria 49, 04616 Villaricos, Almería, Spain
NIF/NIE: Z1755978W
Email: info@clairetetteroo.com
Last updated: 21 July 2026
For the purpose of these General Terms & Conditions, the following definitions shall apply:
Agreement
Any agreement entered into between Claire Tetteroo and the Client for the provision of Services or the purchase of Digital Products.
Business Client
Any natural person acting in the course of a profession or business, or any legal entity purchasing Business Services.
Business Services
Professional services provided to businesses, including but not limited to consultancy, marketing strategy, copywriting, brand strategy, UX writing, workshops, training, content creation, audits, mentoring and related advisory services.
Client
Any natural person or legal entity purchasing or using any Service or Digital Product offered by Claire Tetteroo.
Coaching & Energy Work
Personal development services including, but not limited to, coaching, Human Design guidance, astrology consultations, Reiki, energetic healing, ancestral healing, Inner Child work, mediumship, channeling, intuitive guidance, Tarot, Oracle guidance, workshops and related programmes intended to support personal development and wellbeing.
Consumer
A natural person acting for purposes outside their trade, business or profession.
Digital Products
Any digital content supplied electronically, including but not limited to online courses, workbooks, templates, meditations, recordings, downloads, PDFs, educational materials and similar digital resources.
Force Majeure
Any circumstance beyond the reasonable control of Claire Tetteroo preventing the fulfilment of obligations under the Agreement.
Services
Collectively refers to Business Services, Coaching & Energy Work and any related activities offered by Claire Tetteroo.
Website
The website operated under the domain clairetetteroo.com, including all associated pages, digital platforms and booking systems.
These General Terms & Conditions apply to every quotation, agreement, booking, purchase and Service provided by Claire Tetteroo unless expressly agreed otherwise in writing.
By accepting a quotation, completing a booking, purchasing a Digital Product or otherwise engaging Claire Tetteroo’s Services, the Client acknowledges having read and accepted these General Terms & Conditions.
Should any provision of these Terms conflict with mandatory provisions of applicable law, only that specific provision shall be deemed unenforceable. All remaining provisions shall remain in full force and effect.
Where separate written agreements exist between Claire Tetteroo and the Client, those agreements shall prevail only with respect to the provisions expressly addressed therein.
Claire Tetteroo operates as a self-employed professional (autónoma) established in Spain.
Business Name:
Claire Tetteroo
Website:
clairetetteroo.com
Address:
Calle Baria 49
04616 Villaricos
Almería
Spain
NIF/NIE:
Z1755978W
Email:
info@clairetetteroo.com
Claire Tetteroo provides professional services within two distinct service categories.
Business Services are provided exclusively to Business Clients and may include, but are not limited to:
The exact scope, deliverables, timelines and pricing shall be specified in a quotation, proposal, project agreement or order confirmation.
Coaching & Energy Work is intended to support personal development, self-awareness and wellbeing.
Services may include, but are not limited to:
The specific format, duration and scope of each Service shall be communicated prior to purchase.
Participation is entirely voluntary.
Claire Tetteroo may offer Digital Products through the Website or other authorised platforms.
Unless expressly stated otherwise, Digital Products are licensed for personal use only and remain subject to the intellectual property provisions contained in these Terms.
Unless expressly stated otherwise, all quotations issued by Claire Tetteroo are non-binding and remain valid for thirty (30) calendar days from the date of issue.
An Agreement shall be deemed concluded when:
Minor deviations from a quotation or proposal that do not materially affect the agreed Services shall not invalidate the Agreement.
No oral statements or promises shall modify an Agreement unless confirmed in writing by both parties.
Claire Tetteroo shall perform all Services with reasonable care, skill and professional diligence.
Unless expressly agreed otherwise, all Services constitute an obligation of best efforts (“best efforts obligation”) and not an obligation to achieve a specific result.
No guarantee is given regarding specific personal, professional, financial, energetic or business outcomes.
Clients acknowledge that success depends upon numerous factors outside the reasonable control of Claire Tetteroo, including their own participation, decisions, implementation and circumstances.
All fees are stated in Euros (EUR) unless expressly stated otherwise.
Unless otherwise indicated, prices are exclusive of VAT or any other applicable taxes.
Claire Tetteroo reserves the right to amend prices at any time. Any price adjustments shall not affect Agreements that have already been confirmed.
Business Services are invoiced in accordance with the quotation, proposal or Agreement accepted by the Business Client.
Unless expressly agreed otherwise in writing, invoices are payable within thirty (30) calendar days from the invoice date.
Payment shall be made without deduction, set-off or suspension.
Where Services are provided on an hourly basis, the Client shall be invoiced for the actual hours worked.
Project-based Services shall be invoiced according to the agreed payment schedule or milestones.
Unless expressly agreed otherwise, expenses reasonably incurred in connection with the execution of the Agreement may be invoiced separately.
All Coaching & Energy Work Services must be paid in full prior to the scheduled appointment, unless a written payment arrangement has been agreed.
No appointment is considered confirmed until payment has been received or an agreed payment plan has been accepted by Claire Tetteroo.
Claire Tetteroo reserves the right to postpone or cancel any appointment where payment has not been received by the agreed date.
Where a payment plan has been agreed, the Client remains responsible for payment of the full agreed amount.
Failure to pay any instalment by the agreed due date constitutes a material breach of the Agreement.
Unless Claire Tetteroo agrees otherwise in writing, the outstanding balance shall immediately become due and payable.
Claire Tetteroo reserves the right to suspend any ongoing Services until all overdue amounts have been paid.
Where payment is not received by the applicable due date, Claire Tetteroo may:
Business Clients shall be liable for the applicable statutory commercial interest together with any reasonable collection costs permitted under the applicable law.
Consumers shall be liable only for interest and costs where permitted under mandatory consumer legislation.
All reasonable legal and extrajudicial costs incurred in recovering outstanding amounts shall be borne by the Client where permitted by law.
Payments may be made using the payment methods made available through the Website or otherwise communicated by Claire Tetteroo.
Claire Tetteroo shall not be liable for delays caused by banks, payment providers or technical failures beyond her reasonable control.
Appointments cancelled more than forty-eight (48) hours before the scheduled appointment may be rescheduled free of charge.
Appointments cancelled between twenty-four (24) and forty-eight (48) hours before the scheduled appointment shall incur 50% of the agreed fee.
Appointments cancelled less than twenty-four (24) hours before the scheduled appointment, or failure to attend without prior notice, shall incur 100% of the agreed fee.
Where a Client repeatedly cancels or reschedules appointments, Claire Tetteroo reserves the right to refuse future bookings.
Cancellation of Business Services shall be governed by the individual Agreement.
Where no specific cancellation terms have been agreed, the Client shall remain liable for:
Where circumstances require Claire Tetteroo to postpone or cancel a Service, reasonable efforts shall be made to offer an alternative appointment or delivery date.
Where rescheduling is not reasonably possible, any amount already paid for the cancelled Service shall be refunded.
Claire Tetteroo shall not be liable for indirect losses arising from such cancellation.
The provisions of this Article apply exclusively to Consumers purchasing Services or Digital Products.
Business Clients do not benefit from any statutory right of withdrawal unless mandatory law provides otherwise.
Where applicable consumer protection legislation grants a statutory right of withdrawal, the Consumer may exercise that right within the applicable statutory period.
Nothing in these General Terms & Conditions shall limit or exclude any mandatory consumer rights.
By booking Coaching & Energy Work or any other Service scheduled to commence before expiry of the statutory withdrawal period, the Consumer expressly requests Claire Tetteroo to begin providing the agreed Services immediately.
The Consumer acknowledges that, where permitted by applicable law, the statutory right of withdrawal may be lost once the Service has been fully performed.
Where a Service has been partially performed following the Consumer’s express request, Claire Tetteroo may be entitled to payment proportionate to the Services already delivered, in accordance with applicable law.
Where a Consumer purchases Digital Products supplied electronically, the Consumer expressly requests immediate delivery.
The Consumer acknowledges that access to Digital Products may result in the statutory right of withdrawal being lost where permitted under applicable law.
Once access has been granted, downloaded or activated, refunds shall not be provided except where mandatory consumer legislation requires otherwise.
Where a workshop, retreat or group programme takes place on a specific date or within a specific period, statutory withdrawal rights may not apply where an applicable legal exemption exists.
Where withdrawal rights do apply under mandatory legislation, these Terms shall be interpreted accordingly.
The Client agrees to:
The Client remains solely responsible for all decisions, actions and implementation arising from participation in the Services.
Nothing provided by Claire Tetteroo removes or replaces the Client’s own responsibility for personal, professional or business decisions.
Claire Tetteroo provides Coaching & Energy Work Services to support personal development, self-awareness, emotional wellbeing and spiritual exploration.
Services may include, but are not be limited to coaching, Human Design, astrology, Reiki, energy work, ancestral healing, Inner Child work, mediumship, channeling, intuitive guidance, Tarot, Oracle guidance and related modalities.
These Services are educational, supportive and personal development-oriented in nature.
They are not intended to diagnose, treat, cure or prevent any medical, psychological or psychiatric condition and should never be regarded as a substitute for professional healthcare, psychotherapy, legal advice, financial advice or any other regulated professional service.
Clients remain solely responsible for seeking appropriate professional advice where necessary.
Participation in Coaching & Energy Work is entirely voluntary.
The Client acknowledges that all decisions, interpretations and actions arising from participation in the Services remain entirely their own responsibility.
Claire Tetteroo shall not be responsible for decisions made by the Client before, during or after participation in any Service.
During Coaching & Energy Work, Claire Tetteroo may share intuitive impressions, energetic observations, symbolic interpretations or channeled information.
Such information is offered solely as a tool for personal reflection and self-exploration.
No intuitive information shall be interpreted as certainty, objective fact, prediction, guarantee or instruction.
Clients remain entirely responsible for exercising their own judgement when making decisions.
Business Services are provided on the basis of professional knowledge, experience and best practices.
Recommendations, strategies, audits, copywriting, marketing advice and consultancy are intended to support informed business decision-making.
Claire Tetteroo makes no guarantee regarding:
Business success depends upon numerous internal and external factors beyond the reasonable control of Claire Tetteroo.
Every Client, business and personal situation is unique.
Claire Tetteroo makes no representation or warranty regarding any specific outcome resulting from the use of the Services or Digital Products.
Testimonials, case studies, client stories, examples and demonstrations published on the Website or shared during Services are illustrative only and do not constitute guarantees of future results.
Individual experiences may differ substantially.
Claire Tetteroo reserves the right to decline, suspend or terminate Services where a request:
Where appropriate, any unused prepaid fees shall be refunded after deduction of Services already provided.
Claire Tetteroo may use artificial intelligence tools to assist with research, drafting, brainstorming, administrative support, content organisation and workflow optimisation.
Artificial intelligence is used solely as a supporting tool.
All client-facing work, recommendations, written deliverables and professional advice are personally reviewed, edited and approved by Claire Tetteroo before delivery.
Professional judgement remains entirely human.
Claire Tetteroo shall take reasonable care not to intentionally disclose confidential client information to publicly available artificial intelligence systems in a manner inconsistent with applicable data protection legislation, confidentiality obligations or professional standards.
Where third-party AI tools are used, reasonable efforts shall be made to ensure an appropriate level of privacy and security.
Where Digital Products, educational materials or written resources have been created with the assistance of artificial intelligence, such materials shall always be reviewed and approved by Claire Tetteroo prior to publication.
The use of AI does not diminish the intellectual property rights held by Claire Tetteroo.
Claire Tetteroo shall treat all personal, business and confidential information disclosed during the performance of the Agreement as confidential.
Confidential information shall not be disclosed to third parties except:
Clients likewise agree not to disclose proprietary methods, frameworks, educational materials, internal business information or confidential information obtained through the Services.
This obligation shall survive termination of the Agreement.
Information shared during Coaching & Energy Work, including personal experiences, intuitive impressions, channeled information or spiritual discussions, shall be treated with the same level of confidentiality as any other confidential client information.
Claire Tetteroo processes personal data in accordance with the General Data Protection Regulation (GDPR) and all applicable privacy legislation.
Personal data shall only be collected, processed and stored where necessary for:
Further information regarding the processing of personal data can be found in the Privacy Policy published on the Website.
Claire Tetteroo may invite Clients to provide testimonials or feedback regarding the Services.
Testimonials shall only be published where the Client has given permission.
Claire Tetteroo reserves the right to edit testimonials for clarity or length, provided that the substance and meaning are not materially altered.
Unless expressly agreed otherwise in writing, Clients may not record, reproduce, livestream or distribute any session, workshop, programme or consultation without the prior written consent of Claire Tetteroo.
Claire Tetteroo shall not record private sessions without the prior knowledge of the Client, except where recording is expressly requested or agreed upon by both parties.
All intellectual property rights relating to the Services, Digital Products, materials, methodologies, frameworks, documents, recordings, templates, educational resources, written content, graphics, branding, presentations and any other work created by Claire Tetteroo shall remain the exclusive property of Claire Tetteroo unless expressly agreed otherwise in writing.
Upon full payment, the Client receives a limited, non-exclusive, non-transferable and revocable licence to use the purchased materials solely for their own personal use or, in the case of Business Services, for the Client’s own internal business purposes.
No ownership of intellectual property is transferred unless explicitly agreed in writing.
The Client shall not:
Without the prior written consent of Claire Tetteroo, the Client shall not use, upload, submit, reproduce or otherwise make available any material supplied by Claire Tetteroo for the purpose of:
Nothing in these Terms limits any mandatory exceptions provided under applicable copyright legislation.
For Business Services, ownership of final deliverables shall transfer to the Client only after full payment of all invoices relating to the relevant project.
Until payment has been received in full, all drafts, concepts, strategies, copy, creative work and other deliverables remain the property of Claire Tetteroo.
Claire Tetteroo reserves the right to withhold delivery of final files until outstanding invoices have been settled.
Unless otherwise agreed in writing, Claire Tetteroo retains the right to include completed work in a professional portfolio, provided that confidential information is not disclosed.
Digital Products are licensed, not sold.
Unless expressly stated otherwise, the licence granted to the Client is:
Clients may not:
Claire Tetteroo reserves the right to suspend or revoke access to Digital Products where there is reasonable evidence of fraud, copyright infringement, unauthorised sharing or misuse.
Claire Tetteroo reserves the right to suspend or terminate the Agreement with immediate effect where the Client:
Termination shall not affect payment obligations for Services already provided.
Where appropriate, unused prepaid amounts shall be refunded after deduction of fees relating to Services already delivered.
To the fullest extent permitted by applicable law, Claire Tetteroo’s total liability arising out of or in connection with any Agreement shall be limited to the total amount paid by the Client for the specific Service giving rise to the claim.
Claire Tetteroo shall not be liable for:
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Any claim relating to the Services shall be submitted in writing within thirty (30) calendar days after the Client became aware, or reasonably should have become aware, of the circumstances giving rise to the claim.
Claire Tetteroo shall not be liable for any delay or failure to perform obligations resulting from circumstances beyond reasonable control.
Such circumstances include, but are not limited to:
Where reasonably possible, Services shall be rescheduled within a reasonable period.
Clients are encouraged to communicate any concerns as soon as reasonably possible.
Formal complaints should be submitted in writing to info@clairetetteroo.com.
Claire Tetteroo will make reasonable efforts to acknowledge receipt of the complaint within five (5) business days and to work towards an amicable resolution.
Nothing in this Article limits any mandatory legal rights available to Consumers.
These General Terms & Conditions, together with any accepted quotation, proposal or written Agreement, constitute the entire agreement between the parties and supersede all previous discussions, negotiations and understandings relating to the Services.
Should any provision of these Terms be held invalid, unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
The invalid provision shall be replaced by a legally valid provision reflecting the original intent as closely as possible.
The Client may not assign or transfer any rights or obligations arising under the Agreement without the prior written consent of Claire Tetteroo.
Claire Tetteroo may transfer rights and obligations where reasonably necessary in connection with the operation of the business.
Failure by either party to enforce any provision of these Terms shall not constitute a waiver of that provision or any other right.
The parties agree that electronic communications, including email, online booking confirmations and electronic invoices, may constitute valid written communication.
These General Terms & Conditions shall be governed by and interpreted in accordance with the laws of Spain.
Nothing in these Terms shall deprive Consumers of any mandatory rights or protections granted under the consumer protection laws applicable in their country of habitual residence, where such protections cannot legally be excluded.
The parties shall first make reasonable efforts to resolve any dispute through good-faith discussions.
Where no amicable resolution can be reached, disputes shall be submitted exclusively to the competent courts of Almería, Spain, unless mandatory law requires otherwise.
For any questions regarding these General Terms & Conditions or any Services provided by Claire Tetteroo, please contact:
Claire Tetteroo
Website: www.clairetetteroo.com
Email: info@clairetetteroo.com
Address:
Calle Baria 49
04616 Villaricos
Almería
Spain
NIF/NIE: Z1755978W
By booking a Service, purchasing a Digital Product, accepting a quotation or otherwise entering into an Agreement with Claire Tetteroo, the Client confirms that they have read, understood and accepted these General Terms & Conditions.