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Privacy policy

Privacy Policy

Business name: Claire Tetteroo

Website: clairetetteroo.com

Address: Calle Baria 49, 04616 Villaricos, Almeria, Spain

NIF/NIE: Z1755978W

Email: info@clairetetteroo.com

Last updated: 26 March 2026

1. Introduction

Claire Tetteroo, trading as clairetetteroo.com, is committed to protecting your personal data. This Privacy Policy explains what data we collect, why we collect it, how we use it and what rights you have under applicable data protection law, including the EU General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).

2. Data Controller

The data controller responsible for your personal data is:

  • Name: Claire Tetteroo
  • NIF/NIE: Z1755978W
  • Address: Calle Baria 49, 04616 Villaricos, Almeria, Spain
  • Email: info@clairetetteroo.com

3. What Data We Collect

We may collect and process the following categories of personal data:

  • Identity data: your name
  • Contact data: email address, phone number
  • Technical data: IP address, browser type, device information, pages visited, time and date of visit
  • Usage data: how you interact with this website
  • Communications data: the content of emails or messages you send us
  • Transaction data: payment and booking records (processed via Stripe and bank transfer)
  • Preference data: information you provide when signing up for a mailing list, freebie or discovery call

4. How We Collect Your Data

We collect data in the following ways:

  • Directly from you: when you fill in a contact form, book a call, sign up for a mailing list, purchase a service or download a freebie
  • Automatically: via cookies and analytics tools (see our Cookie Policy for details)
  • From third-party tools: Calendly (scheduling), Stripe (payment processing), Google Analytics, Meta Pixel and Proton Mail

5. Why We Use Your Data and the Legal Basis

We process your personal data on the following legal grounds:

  • Performance of a contract: to deliver services you have purchased or booked
  • Legitimate interests: to improve our website, maintain business records and communicate with you about your enquiry
  • Consent: to send you marketing emails, newsletters or freebies. You can withdraw your consent at any time by unsubscribing or contacting us
  • Legal obligation: to comply with applicable tax and accounting requirements

6. How We Share Your Data

We do not sell your personal data. We may share it only with:

  • Stripe: to process payments securely. Stripe’s privacy policy is available at stripe.com/privacy
  • Calendly: to manage appointment scheduling. Calendly’s privacy policy is available at calendly.com/privacy
  • Google: for analytics purposes via Google Analytics. Google’s privacy policy is available at policies.google.com/privacy
  • Meta: for advertising and analytics via Meta Pixel. Meta’s data policy is available at facebook.com/privacy/policy
  • Proton: for secure email communications. Proton’s privacy policy is available at proton.me/legal/privacy
  • Competent authorities: where required by law or court order

Where third-party tools are used, your data may be transferred outside the EU. Where this occurs, we rely on appropriate safeguards such as Standard Contractual Clauses.

7. How Long We Keep Your Data

We retain your data only as long as necessary for the purpose it was collected:

  • Client and transaction records: 7 years, in accordance with Spanish tax law
  • Marketing data: until you withdraw consent or unsubscribe
  • Website analytics data: according to the retention settings of each tool (typically 14 to 26 months)

8. Your Rights

Under GDPR and Spanish data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (the right to be forgotten)
  • Object to or restrict how we process your data
  • Data portability: receive your data in a structured, machine-readable format
  • Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us at info@clairetetteroo.com. We will respond within 30 days.

You also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Espanola de Proteccion de Datos): aepd.es

9. Children’s Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised date. We encourage you to review it periodically.

11. Contact

For questions or concerns about this Privacy Policy: info@clairetetteroo.com